Delivery Policy
score-master.gr
1. Subject
This Delivery Policy defines the terms under which the delivery of products available through the website score-master.gr is carried out.
The products of the Website exclusively concern digital tickets (e-tickets) for events.
2. Delivery Method
The delivery of tickets is carried out exclusively in electronic form.
Specifically:
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tickets are sent via email
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there is no physical shipment or delivery
The user does not receive a printed ticket unless otherwise specified by the organizer.
3. Delivery Time
The ticket is usually sent immediately after the successful completion of the payment.
In some cases, there may be a slight delay for technical or operational reasons.
The estimated delivery time is not a binding deadline.
4. User Obligations
The user is obliged to:
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correctly enter their email address
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check the spam folder
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ensure that they can receive emails from the Website
The business is not responsible for non-delivery due to incorrect user details or settings.
5. Non-Receipt of Ticket
If the user does not receive the ticket within a reasonable time, they must contact the business.
The business will make reasonable efforts to:
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resend the ticket
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resolve any technical issue
Non-receipt due to technical or personal factors does not imply a right to a refund.
6. Completion of Delivery
The obligation of the business is considered fulfilled with the sending of the ticket to the declared email.
From this point in time:
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the responsibility for the safekeeping and use of the ticket is transferred to the user
7. Technical Limitations
The business is not responsible for delays or failure of delivery due to:
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email provider issues
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spam filters
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network or third-party system outages
8. Policy Modifications
The business reserves the right to modify this policy at any time.
Changes take effect upon their publication on the Website.
9. Contact
For delivery issues:
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Email: support@score-master.gr
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Phone: +30 210 266 8636
Last updated: 04/04/2026